UX Designer

Title:
UX Designer
Department:
Location:
UK - London
Type:
Perm
Required:
27th May 2017
Email Consultant:
Phone Consultant:
+44(0)20 7208 2828
Summary:
This is a permanent role based in either Norfolk or London. Please note that, internally, this position is called User Experience Consultant.
The Background

You will be designing digital products that help our customers build financial resilience. You will be working with a diverse team of designers who have a wide range of experience. From game design to start-ups, large corporates to agencies, and digital publishers.

Our work as user experience designers goes optichannel. We don’t just design discreet apps and websites. We design integrated, complex systems which give our customers superpowers.

As a Senior UX designer you will help to deliver these systems. You will work with visual designers, copywriters, experience researchers, product owners and developers to craft the shape of the experience. You will also work with proposition managers, customer experience managers, lawyers, risk and compliance folk to ensure the products meet the needs of the business.

To succeed in this role, you will need a mixture of skills:
• Participating in the discovery of customer needs
• Defining shape of digital experiences
• Reviewing, analysing and critiquing customer-centred design briefs
• Visualising abstract concepts to represent user journeys, personas and goals, information models and more
• Working with researchers to define and critique research processes and outcomes
• Solving strategic and complex customer problems with many dependencies through collaborative experience design practices
• Using different UX tools and processes to use at different stages of different projects
• Reusing existing in house design libraries. And identifying opportunities to expand them when necessary
• Producing wireframes and interactive prototypes to depict proposed functionality to customers
• Working developers and business analysts to provide detail about your design concepts
• Understanding the materials of digital and being able to reframe and challenge technological constraints
• Seeking feedback and challenging both your ideas and those of your team
What we are looking for
• You will have worked at a world class digital organisation.
• You will have designed a digital experience for a complex, global organisation
• You will have worked on projects with complex interactivity and information models, not just marketing or content-focused websites
• You will have experience with research and testing as part of the design process. Including but not limited to desk research multi-variant testing, and user testing.
• You will love collaborating with practitioners, with product experts and with customers.
• You will have worked with stakeholders to elicit requirements
• You will love co-creating designs and to negotiating design decisions
• You will be an expert at creating understanding and empathy for design work. You work have worked with people from various professional backgrounds up to board level
• Familiarity with Sketch & InVision workflows is an advantage
Additional Information
Benefits include:
• 29 days' holiday plus bank holidays
• 10% on target performance bonus
• Up to 14% Company contribution to your pension
• Aviva flexible benefits
• Employee discounts
• Season ticket loan
• Share scheme

Notwithstanding any guidelines given to years of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally: Please see our website for our full diversity statement.
Job ID:
93442

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