Pega Lead Decisioning Architect - Remote

Job Title: Pega Lead Decisioning Architect
Location: Fully remote/must be UK based
Salary/Rate: £600 per day inside IR35
Start Date: Immediate
Job Type: Contract initially until 18/09 to be extended

Company Introduction
We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Pega Lead Decisioning Architect to join their team for an initial contract until 18th September.

Job Responsibilities/Objectives

• Lead the architecture, design and implementation of enterprise-scale Pega Customer Decision Hub (CDH) solutions.
• Define decisioning strategies, customer engagement frameworks and Next-Best-Action approaches.
• Establish best practices for real-time decisioning, customer journeys and omnichannel engagement.
• Ensure alignment with enterprise architecture, security and data governance standards.
• Provide technical leadership throughout the project lifecycle, from discovery and design through to production deployment.
• Design and implement Next-Best-Action strategies, Customer Engagement Policies, Adaptive Models, Predictive Models and Customer Journey Orchestration.
• Drive the adoption of Pega AI and emerging Agentic AI capabilities within decisioning solutions.
• Lead architecture workshops and technical design sessions with business and technology stakeholders.
• Lead architecture reviews and governance activities.
• Provide technical direction, coaching and mentoring to Pega development and delivery teams.
• Define scalable, reusable and maintainable decisioning frameworks and architectural patterns.
• Collaborate with data, analytics, CRM and engineering teams to ensure effective integration of decisioning capabilities across the technology landscape.

Required Skills/Experience
The ideal candidate will have the following:

• Extensive experience designing and delivering solutions using Pega Customer Decision Hub (CDH).
• Proven experience working as a Pega Lead Decisioning Architect, Decisioning Architect or equivalent senior Pega architecture role.
• Strong expertise in Next-Best-Action Designer, Adaptive Decisioning and Predictive Analytics.
• Strong understanding of customer decisioning, customer engagement strategies and omnichannel personalisation.
• Experience delivering enterprise-scale decisioning programmes.
• Strong understanding of CRM, CDP, REST APIs, cloud architecture and data governance.
• Experience integrating Pega decisioning with enterprise data platforms and other business-critical systems.
• Strong understanding of customer lifecycle management, customer acquisition, retention and loyalty.
• Proven ability to translate complex business requirements into scalable technical architectures.
• Strong stakeholder management and communication skills.
• Experience providing technical leadership across large transformation programmes.

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.