Client Support Administrator (Pensions)

Job Title:Client Support Administrator (Pensions)
Location: Glasgow (2x days on-site per week)
Salary/Rate: £250-270 inside IR35
Start Date: 23/02/2026
Job Type: Initial 2 month contract (scope to extend; minimum period in team is 3 months)

Company Introduction
We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Client Support Administrator with experience in the Pensions sector to join their team in Glasgow on a hybrid basis.

Job Responsibilities/Objectives
The Client Support Administrator must have experience in IFA & Pension Platform Administration, SIPP Support, or general Client Support. The successful candidate will provide high-quality support to clients and internal teams, ensuring smooth operations across pension and investment platforms.

- Act as the first point of contact for client queries via phone, email, or internal systems
- Provide administration support across IFA & pension platforms, including SIPP processing
- Maintain accurate records and documentation in line with compliance requirements
- Assist with onboarding new clients and accounts
- Support internal teams to resolve platform-related issues
- Escalate complex issues to senior team members where appropriate
- Contribute to process improvements and maintain high standards of client service

Required Skills/Experience
The ideal candidate will have the following:

- 1-5 years in one or more of the following:
o IFA & Pension Platform Administration
o Platform Administrator
o SIPP Support
o Client Support
- Strong communication and interpersonal skills
- Attention to detail and ability to manage multiple tasks
- Comfortable working in a hybrid environment

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.