Software And Hardware Specialist

Job Title: Senior Technical Specialist - Software And Hardware Asset And License Management
Location: Mostly remote, with occasional travel to Coventry (approximately once per month)
Day Rate: £300 - £350 (Inside IR35)
Start Date: April
Job Type: Initial 60-day contract

We are seeking an experienced IT Asset & Configuration Management Lead to take ownership of Software and Hardware Asset Management across a complex IT environment. This is a key leadership role responsible for defining, implementing, and continuously improving IT Asset Management (ITAM) services within an ITIL framework.

You will play a critical role in ensuring the accuracy, integrity, and effectiveness of asset and configuration data, while driving best practice processes and governance across the organisation.

Job Responsibilities/Objectives

• Lead the definition, implementation, and continuous improvement of Software and Hardware Asset and Licence Management processes
• Establish and enforce policies, procedures, and controls across IT Asset Management
• Own and maintain the Asset and Configuration Management Database (AMDB/CMDB), ensuring it remains accurate, up-to-date, and the single source of truth
• Conduct audits and data integrity checks to identify issues and enhance CMDB processes
• Monitor and report on the effectiveness and efficiency of ITAM processes, driving continual service improvement
• Develop and maintain Software and Hardware Asset Management plans
• Ensure proper identification, classification, and relationship mapping of all Configuration Items (CIs)
• Define ownership and accountability for all assets and configuration items
• Manage the full lifecycle of IT assets, including status tracking and reporting

Additional Responsibilities

• Support and manage assigned resources where applicable
• Collaborate with IT teams to ensure new services and technologies are effectively integrated into the CMDB
• Manage and enhance ITAM toolsets for both software and hardware
• Develop and deliver regular reporting and insights to stakeholders

Required Skills/Experience
The ideal candidate will have the following:

• Strong experience in IT Software and Hardware Asset Management, including contract and licence management
• Proven track record of establishing and improving ITAM and CMDB processes
• Extensive experience working within an IT service environment (financial services experience beneficial)
• Practical experience with ServiceNow and SNOW toolsets, including CMDB schema and ideally the CSDM model
• Experience with automated data interfaces, data normalisation, and CMDB population
• Knowledge of ServiceNow Discovery and associated best practices
• Solid understanding of ITIL frameworks (ITIL Foundation preferred; intermediate certifications advantageous)

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.